Ikano Insight began as the agency that managed what is now the world’s largest loyalty programme – the IKEA Family programme.
And today, that still defines who we are and everything we do.
Ikano Insight became part of Ikano Group in 2018. Owned by the Kamprad family who founded IKEA in 1943 in Sweden, the group specialises in retail, banking and insurance, real estate and manufacturing.
As part of Ikano Group heritage, simplifying life is in our genes, and at Ikano Insight that means simplifying data, so that our clients can get on with their business, and achieve their goals.
We are interested in people and life
We’re grounded in data, but it’s our passion for understanding the people and stories behind the data that makes us and our solutions unique. And it is fundamental to who we are and everything that we do:
Our approach
By understanding you and your customers, not just the data, we are able to help you make more informed decisions, invest wisely and shape your future
Our culture
Our friendly, trusting, diverse and energetic environment encourages teamwork. We believe that by working together everyone achieves more.
Our sustainability strategy
As a global, value-driven company, it is our belief that we must take responsibility and ensure we have a positive impact on people and the planet.
Our communities
We care how we impact and interact with the world around us and are continually looking for ways to improve this, and the lives of those around us.
Data is most powerful when simplified, and made actionable
Data is your most important asset. Our job is to make sense of data, helping you solve complex challenges in simple ways. Our expertise ranges from offering best-in-class loyalty and CRM solutions, to enhancing your overall performance with advanced analytics and data strategies, and business intelligence reporting tools.
Choose us as your trusted data insight partner and we’ll help you make more agile business decisions, increase profitability and drive growth.
Teresa Booth, Acting CEO
Ikano Insight
Our measures of success
Business goals like increasing ROI, achieving growth and impressive results are not the only measure of success. We believe building relationships, trust, and supporting those we collaborate with to be of equal, if not greater, importance.
