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Retail data science that grows market share

 

Putting the where into insight driven retail decision making

Retail solutions

We help retail brands use innovative data and advanced analytics, to optimise customer experiences, and grow customer value and market share

Sustainability solutions

We help all businesses with tools to simplify measuring sustainability, and advanced analytics that help to optimise their ESG performance

Innovating advanced analytics

Delivering solutions that grow retail market share, and create sustainable business futures

Innovating advanced analytics

Delivering solutions that grow retail market share, and create sustainable business futures

Location analytics

Maximise retail revenue in an omni-channel world. Understand customer behaviour with location and movement analytics.
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Greenhouse gas emissions dashboard

Easily report your GHG emissions, comply with legislation, and build a platform for reduction to net zero
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Customer profiling & segmentation

Understanding your customers, to target groups based on their preferences
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Sustainability diagnostic assessment

Rapidly analyse your current state of readiness, compliance and performance, and your potential to reach your targets
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Engagement & value modelling

Identify your most valuable customers, and those with optimum growth, loyalty potential and lifetime value
Find out more

Location analytics

Maximise retail revenue in an omni-channel world. Understand customer behaviour with location and movement analytics.
Find out more

Greenhouse gas emissions dashboard

Easily report your GHG emissions, comply with legislation, and build a platform for reduction to net zero
Find out more

Customer profiling & segmentation

Understanding your customers, to target groups based on their preferences
Find out more

Sustainability diagnostic assessment

Rapidly analyse your current state of readiness, compliance and performance, and your potential to reach your targets
Find out more

Engagement & value modelling

Identify your most valuable customers, and those with optimum growth, loyalty potential and lifetime value
Find out more

What we do

The power of advanced analytics

We empower retail businesses to make faster, better decisions that grow customer value and market share.

We simplify data for business users, extracting insights to drive immediate action in marketing, pricing, merchandising and promotion.

And we deliver solutions that help you create a sustainable business for your future, your people and the planet.

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Our approach

We collaborate closely with clients and partner

Our culture

We collaborate closely with clients and partner

Our sustainability

We collaborate closely with clients and partner

Our communities

We collaborate closely with clients and partner

Our approach

We collaborate closely with clients and partner

Our culture

We collaborate closely with clients and partner

Our sustainability

We collaborate closely with clients and partner

Our communities

We collaborate closely with clients and partner

Our work

Client stories which highlight the power of data integration and analysis, coupled with business intelligence solutions, to deliver optimised CRM and loyalty communications that deliver business growth.

Retail solutions

Location Optimiser analysis reveals new audiences for concept store

Whilst IKEA already possessed extensive customer data within their Family loyalty programme, they now needed to understand the potential of new audiences, and how to directly access them.

Quite simply, IKEA needed to rapidly visualise customer location behaviour, integrated with multiple additional sources of customer profiling data, and customer shopping or transactional data. All in an easy to consume format, that would surface insights quickly, and facilitate positive business decisions.​

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Sustainability solutions

Sustainability data dashboards in retail

IKEA have big ambitions for 2030, already totally committed to doing their part to tackle climate change, unsustainable consumption, and inequality.

They are delivering sustainable solutions, ensuring positive change for people and the planet by “Making life at home a little more sustainable. Everyday”.

And just like all other companies, the success of their strategy is reliant upon access to accurate, up-to-date data, to measure their current performance and to make the right decisions that ensure even better future performance.

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Retail solutions

End to end data transformation for southeast Asia’s biggest furniture retailer

With 5 shopping centres and 12 IKEA stores across Southeast Asia, including Singapore, Malaysia, Philippines, and Thailand, plus one more in Mexico, Ikano Retail collects, stores and analyses enormous amounts of data from multiple locations and departments every day.

As the data analytics and business intelligence partner to Ikano Retail, Ikano Insight executed the data warehouse and dashboard capability of their business-wide data transformation strategy named “Data to Insight” (D2i).

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By working with Ikano Insight to analyse Family data, and further profiling data with the Location Optimiser tool, we learned more about our consumer demographic and shopping behaviour.
Having this kind of information at our fingertips enables us to see where we are, keep us on track and share sustainability stories with concrete data.
We are very happy to make a first step in putting data in people’s hands, bringing it closer to both our co-workers and customers.
Consumer demographics and behaviour

By working with Ikano Insight to analyse Family data, and further profiling data with the Location Optimiser tool, we learned more about our consumer demographic and shopping behaviour.

Nigel Richardson | Inspiration & Communication Manager at Ikano Retail

Information at our fingertips

Having this kind of information at our fingertips enables us to see where we are, keep us on track and share sustainability stories with concrete data.

Corinna Schuler | Sustainability & Corporate Communication Manager at Ikano Retail

Putting data in people’s hands

We are very happy to make a first step in putting data in people’s hands, bringing it closer to both our co-workers and customers.

Koen Besteman | Chief Digital Officer and Ikano Retail

Get in touch and have a chat with us

Chat with our experts at a time that suits you, to explore how advanced analytics will change your business.

Drop us a line, leave a message, or fill in the form. Whatever you prefer. We’re here to help.

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Latest news & insights

Consumer location analytics in retail

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Integrating Sustainability into business decision making

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Are you delivering an engaging customer experience?

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