April 11, 2014

IKEA Korea Appoints CRM agency – Ikano Insight

1 minute read

IKEA KoreaWe’re thrilled to announce IKEA Korea has appointed Ikano Insight to support them in the development and launch of the IKEA FAMILY programme, following a successful pitch. IKEA Korea’s first store will open in November 2014.

IKEA Korea said: “We enjoyed meeting with you and really liked what we saw in your proposal and your passion…We believe that Ikano Insight will help us introduce our brand and IKEA FAMILY to this new market flawlessly.”

Ikano Insight has been working with IKEA and its Global CRM team since 2004, starting with proposition development for the IKEA FAMILY programme. Since then Ikano Insight has helped IKEA launch the programme in 11 countries including the UK and most recently Australia.

Ikano Insight supports the IKEA markets with technical infrastructure, communication programme design & implementation, CRM consultancy and analytics to help maximise ROI, customer insight and segmentation and customer facing applications such as the in store kiosk. It’s about enabling customers to get more of IKEA and more of the things they like about IKEA.

For more on our work with the IKEA family, check out our project with IKEA Russia or get in touch with the team to see how we can help you. 

Posted by Ikano Insight


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IKEA Korea Appoints CRM agency – Ikano Insight