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The fact-based approach to sustainability success

ACHIEVE YOUR SUSTAINABILITY GOALS FASTER

Reduce emissions, mitigate risk, cut costs, and deliver returns on your sustainability investment

Book a demo of ESG Optimiser

Sustainability solutions

We turn your sustainability strategy into a FACT driven action plan, with prioritised KPI measurement, and returns focused processes

Analytics solutions

We analyse people and places to unlock FACT based customer value for your business, to grow your market share and increase brand loyalty.

How do we help?

From the founders of IKEA, Ikano Insight are specialists in sustainability data management and analytics, supporting businesses to achieve their ESG goals faster.

We deploy IBM Envizi as our chosen ESG platform, and our expert team provides advisory services and guidance to help you to deliver positive returns on your ESG investment.

Watch the video here to see how your ESG data collection and reporting capabilities can be transformed with a future proof solution.

Our retail heritage ensures we also offer a wide range of advanced analytics to help you build a commercially sustainable business too.

Introduction to ESG Optimiser video introduction thumbnail

Business Sustainability Solutions

Ikano Insight simplifies the challenges of ESG management in your business with three primary product and service offerings.

Click the links below to explore Advisory services, the IBM Envizi platform or our Advanced ESG analytics and tools:

Business Sustainability Solutions

Ikano Insight simplifies the challenges of ESG management in your business with three primary product and service offerings.

Click the links below to explore Advisory services, the IBM Envizi platform or our Advanced ESG analytics and tools:

ESG advisory services

Our fact-based approach, drives business results from your measurement and reporting
Find out more

IBM Envizi ESG Suite

Proven to save 30% reporting time and cost, and 62% overall emissions reduction
Find out more

ESG analytics and tools

Optimise your sustainability performance with predictive analytics, dashboards and tools
Find out more

ESG advisory services

Our fact-based approach, drives business results from your measurement and reporting
Find out more

IBM Envizi ESG Suite

Proven to save 30% reporting time and cost, and 62% overall emissions reduction
Find out more

ESG analytics and tools

Optimise your sustainability performance with predictive analytics, dashboards and tools
Find out more

Why Ikano Insight

Expert

 

Backed by world leaders in sustainability and software, from IBM to IKEA, we are experts in ESG management

Total support

 

Our experts partner you in any stage you require from strategy development, to platform deployment or advanced analytics

Your solution

 

Products and solutions built for scale, and tailored precisely to your business and your requirements

Success focus

 

We understand it is good business to be a good business, and know how to create the commercial success you require

Experience

 

Solutions deployed across multiple verticals: retail, hospitality, real estate, banking, insurance and manufacturing

Ask us about setting up your fact-based sustainability workshop

If you need to drive results from your sustainability strategy, get in touch on the form here, and we’ll get straight back to you to explain more:

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Advanced analytics

With over 15 years experience in the retail sector, Ikano Insight helps brands use fact-based analytics, to grow customer value and market share.

Click the link below to explore our customer value analytics, and contact us to discuss your data and insight challenges:

Explore customer value analytics Contact us
Business analytics solutions

Need to optimise marketing budget?

Take a look at our Area Prioritisation Engine

If you need to grow customer value more efficiently, our geo-spatial data tool can identify exactly how much untapped value lies in any region that your business targets. This enables you to select the specific areas that will provide you with the highest return.

Take a closer look, and talk to us about a demo:

Read more about APE Get a FREE report and demo
IKEA Thailand Area Prioritisation Engine 20

How we work with you

The power of advanced analytics

We empower businesses to make FACT BASED decisions to accelerate their sustainability returns, or to grow customer value and market share.

We simplify complex data for business users, extracting the facts and putting the value in your hands to drive immediate, prioritised action.

We deliver solutions that help you create a sustainable business for your future, your people and the planet.

Find out more

Our approach

We dare to do things differently

Our culture

Our values and promise run deep

Our sustainability

A better future for the many people

Our communities

Empowering co-workers to make a difference

Our approach

We dare to do things differently

Our culture

Our values and promise run deep

Our sustainability

A better future for the many people

Our communities

Empowering co-workers to make a difference

Our work

Client stories which highlight the power of data integration and analysis, coupled with business intelligence solutions, to deliver optimised CRM and loyalty communications that deliver business growth.

Area Prioritisation Engine

IKEA Thailand revealed untapped potential

of THB 1.8 billion using Area Prioritisation Engine

With ambitious objectives in Thailand, including a new store opening in 2025, but also facing increased competitive pressures, IKEA needed to grow customer value as efficiently as possible.

The IKEA team turned to Area Prioritisation Engine from Ikano Insight, which combines multiple data sources to build a comprehensive picture of different local areas. Results revealed a significant revenue opportunity, enabling the client to optimise their marketing investment for the greatest return.

Read the full story

Sustainability solutions

Ikano deploys ESG platform for IKEA Southeast Asia

Envizi platform implemented across global Ikano Group

Just like IKEA, sustainability is a fundamental driver of business strategy for Ikano Group, and the Group has a challenging set of defined environmental, social and governance (ESG) ambitions.

The stakes are high for all businesses, where failure to comply with the CSRD reporting requirements can mean reputational damage, loss of customer trust and financial penalties.

The biggest impact of the IBM Envizi platform implementation by Ikano Insight for all the Group businesses has been the simplification of complex data capture and reporting, allowing individual companies to focus on taking crucial action.

Read more

Location analytics

Frosts Garden Centres grow market share

Location analytics reveals competitor customer behaviour

Family owned Frosts Garden Centres constantly feel the pressure of competition from larger nationwide brands. Fierce discounting in the highly competitive UK garden centres market demanded that they find new ways to maximise profitability whilst growing market share.

By understanding consumer visitation behaviours to each Frosts Garden Centre and then each of their competitor sites, Frosts could identify where their most loyal customers originate, and where to find those susceptible to conquest.

Read more

Sustainability solutions

Sustainability data dashboards in retail

IKEA have big ambitions for 2030, already totally committed to doing their part to tackle climate change, unsustainable consumption, and inequality.

They are delivering sustainable solutions, ensuring positive change for people and the planet by “Making life at home a little more sustainable. Everyday”.

And just like all other companies, the success of their strategy is reliant upon access to accurate, up-to-date data, to measure their current performance and to make the right decisions that ensure even better future performance.

Read more

Location analytics

Location Optimiser analysis reveals new audiences for concept store

Whilst IKEA already possessed extensive customer data within their Family loyalty programme, they now needed to understand the potential of new audiences, and how to directly access them.

Quite simply, IKEA needed to rapidly visualise customer location behaviour, integrated with multiple additional sources of customer profiling data, and customer shopping or transactional data. All in an easy to consume format, that would surface insights quickly, and facilitate positive business decisions.​

Read more

Business analytics

RFV modelling in retail achieves 9:1 ROI on email communications

Maximising customer engagement and value requires constant communication with customers, and IKEA are experts in this field.

RFV modelling was applied to the base to enable a segmented offer strategy deployed through email and MMS.

The RFV model was then overlayed with a recommendation engine to determine the optimum offer for each value based customer segment.

Read more
Having this kind of information at our fingertips enables us to see where we are, keep us on track and share sustainability stories with concrete data.
By working with Ikano Insight to analyse Family data, and further profiling data with the Location Optimiser tool, we learned more about our consumer demographic and shopping behaviour.
We are very happy to make a first step in putting data in people’s hands, bringing it closer to both our co-workers and customers.
The RFV analysis determines which channels and campaigns bring the most and highest value customers, to drive sales and ultimately improve customers response rate.
Information at our fingertips

Having this kind of information at our fingertips enables us to see where we are, keep us on track and share sustainability stories with concrete data.

Corinna Schuler | Sustainability & Corporate Communication Manager

Consumer demographics and behaviour

By working with Ikano Insight to analyse Family data, and further profiling data with the Location Optimiser tool, we learned more about our consumer demographic and shopping behaviour.

Nigel Richardson | Inspiration & Communication Manager

Putting data in people’s hands

We are very happy to make a first step in putting data in people’s hands, bringing it closer to both our co-workers and customers.

Koen Besteman | Chief Digital Officer

A real sales driver

The RFV analysis determines which channels and campaigns bring the most and highest value customers, to drive sales and ultimately improve customers response rate.

Angelica Sanchez | Customer Engagement & Loyalty Manager

Get in touch and have a chat

Chat with our experts at a time that suits you, to explore how advanced analytics can change your business.

Drop us a line, leave a message, or fill in the form. Whatever you prefer. We’re here to help.

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