Business intelligence

Transform your KPI and trend insights with on-demand data visualisation

Data is the key to drive your business forward. It enables you to understand trends and correlations so you can make robust and profitable decisions using solid data insight rather than guesswork.

Selecting the right business intelligence management solution for your specific industry and company is crucial. Our expert BI team will work with you to understand your needs and create the right reporting and data visualisation dashboard plan for you.

Consolidate your valuable raw data and transform the way in which you access and report your KPI and trend insights with our user-friendly, scalable and customisable business intelligence data dashboards.

Bring clarity and visibility to complex and scattered customer data

In our world of big data, it has become easy to build databases, but challenging to have meaningful clarity and visibility of this valuable data.

Businesses often hold customer data across more than one platform which are not connected or compatible. Additionally, transactional information may be held online and offline, leading to an even more complex data set up.

Management of unorganised data is both time and energy-consuming and reports can quickly become out of date. Our data insight experts can help you make sense of this data, enabling you to make business decisions with full data visualisation avoiding any guesswork to fill in the gaps.

Consolidate multiple data sources to improve data quality and insight

Consolidate your complex and scattered data so you can unlock valuable business intelligence.

The process of merging, deduping and cleansing your big data will improve its quality as well as reveal powerful insights such as identifying critical touchpoints in their user journey.

By gaining a deeper understanding of your customers’ spending habits, demographics, lifestyles and behaviours, you can increase profitability and ROI from campaigns.

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Core benefits:

Simplify and streamline complex data
Consolidate online and offline transactions
Reduce time spent on manual data integration
Improve data quality and accuracy
Learn more about your customer base
Identify critical touchpoints in the user journey
Deliver a 360-degree view for all departments

Use data visualisation to understand trends and make confident business decisions

Learning how to influence customer behaviour is powerful. Your database is the key. As experts in simplifying complex data, we help you understand your customers’ needs, motivations and what will engage and drive their purchase decisions.

By visualising your data, you can easily understand and track trends and correlations to make more robust, informed and data-driven business decisions.

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Core benefits:

Access on-demand business intelligence
Consolidated and visualised data removes the guesswork
Gain a deeper understanding of your customer base
Make robust data-driven decisions
More targeted communications
Standardise BI reporting across entire company

User-friendly KPI dashboard delivers flexible, on-demand data insight reporting

You have valuable business intelligence at your fingertips. By organising and analysing your data with one of our BI data dashboards, you can uncover the story in your data. It also reduces risk and streamlines the decision-making process by using stable and consistent data sources.

Our range of business intelligence dashboards enable you to create accurate reports against specific KPIs with on-demand data visualisation. Reporting dashboards are also scalable and customisable to suit your bespoke business needs.

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Delivers on-demand and up to date information
Empower your teams with accessible insight for trend analysis
Run fast and flexible reports and KPIs
User-friendly, quick to set up data dashboards
Focused and data-driven business strategies
Improved operational efficiency
Scalable and customisable by industry

Data Visualisation Dashboard

Visual dashboards that simplify complex data sets giving on-demand clarity and visibility

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Customer Data Platform

Centralise customer relationship data with a fully automated platform creating a single customer view of all interactions

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Marketing Automation

Simplify marketing campaign execution by automating complex omni-channel engagement activity

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Recommendation Engine

Drive engagement with cross-sells and up-sells via personalised and highly relevant product recommendations

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eCard

Increase customer loyalty with a low cost, mobile-first digital eCard

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Attention Optimiser

Optimise all of your communications and designs to ensure that your target audience see exactly what you want them to

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Transform your business intelligence with data dashboards or an end-to-end strategy and plan

Our Business Intelligence experts will work with you and your team to understand what your business needs right now and in the future.

Choose one of our ready-to-go BI dashboards to suit your industry sector, business and specific objectives. All are scalable and customisable.

Alternatively, we can offer a complete Business Intelligence consultation and strategy service tailored entirely to your company objectives

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Our Business Intelligence services include:

Sales performance & attribution
Conversion rates
Goal monitoring
Value KPIs
Forecasting
Communication & engagement rates
Data volume & quality monitoring
Recognised issue alerts
Demographic information & splits
Acquisition rates & performance
Geospatial heat mapping

The team at Ikano Insight really understood our campaign measurement challenges and created a Business Intelligence dashboard so we could access on-demand results of our email and DM campaigns

Digital Marketing Manager

Leading furniture retailer

Ikano Insight created a bespoke marketing campaign selection tool which enables us to generate email and DM campaign selections in under an hour

Digital Marketing Manager

Specialist travel company

Free consultation with an expert

Talk to one of our experts and find out how to sharpen your competitive edge with actionable data insights and business intelligence.

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